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How to contact us

What is the status of your booking?

Please select one of the options below to continue.

Before the booking

Current booking

Future booking

Completed booking

Which driving license is accepted?

All driving licenses valid in the EU are also valid in Greece. All other driver's licenses are only valid in combination with an international driver's license.

Which insurances are included?

All our vehicles are fully comprehensively insured with no excess. Except for the tires, underbody and glass area. Under step 3 you have the option of covering these areas with the WUG insurance. The costs for this are, depending on the category, from 2.00 euros per day.

What are the age restrictions?

The minimum age for categories A, B, BA and C is 21 years. For the categories LM, GD, GA, LC, EF, EJ, DL, DLA, L1, LG, LGA 25 years. For all other categories 23 years. The maximum age is 74 years. By taking out additional insurance, older drivers up to the age of 84 can also be covered. The costs for this are between 5.00 and 10.00 euros per day.

How long do I have to own a driver's license?

You must have owned a driver's license for at least 2 years to rent a vehicle.

Is there a deposit required?

Generally no, because the vehicles are insured without excess. A deposit is only required if a vehicle needs to be replaced following damage or an accident.

Which damages are covered by the insurance?

In general, all damages are covered by insurance, except for those that occur during a ferry crossing. In addition, damages on the wheels, the underbody and glass areas, as well as damage that occurs under the influence of drugs, medication and alcohol or after disregarding the road traffic regulations are not covered.

Can I register a second driver and how much does this cost?

The 2nd driver is included in the price.

How much does the child seat cost and what sizes are there?

The first child's seat is included in the rental price, each additional one costs EUR 2.00 per day. You can see the sizes on our website under step 3 and select the right one for you.

Can I drive the vehicle abroad?

No, the vehicles are not insured for traveling outside of Greece.

Can I take the vehicle to the islands?

Basically yes. Please note, that damage during the crossing is not insured. The ferry costs also fall on the customer if a vehicle has to be towed away after a breakdown or accident, both, breoken and replacement vehicle.

Do you have more questions? Click here to continue.

Breakdown/accident – what to do?

Never leave the breakdown/accident place. In the event of an accident, notify the police immediately. Afterwards, call us to let us know what happened. Our staff will then tell you what to do next. Any unreported damage or accident may result in you being charged the full cost.

Extension of your contract / early return

All possible changes to a current rental agreement must be announced at least 2 - 3 days before the contract expires, either by E-mail or by telephone. In the event of an extension, any costs ocurred must be paid immediately by credit card or Paypal. In the case of an early return, a refund of the remaining amount is only possible after more than 3 days.

How is the return made?

If you drop off the vehicle at our airport station, the meeting point is there, and our staff will drive you to the airport with our shuttle bus. When picking up the vehicle at your office, you will be also informed by our local staff.

Do you have more questions? Click here to continue.

How can I add extras to my booking afterwards?

Please let us know your wishes by email and we will add evrything you need for you.

How do I pay the rest amount?

You can pay the remaining amount upon arrival when you pick up the rental car by credit card or in cash.

I have reserved a rental car and have not yet received a confirmation.

Please let us know the name of the driver and the booking period by email. We will then inform you whether a booking has actually been made. In addition, please also check your spam mails.

My driver's license was stolen or I lost it. What can I do?

Please make sure that you receive a replacement driver's license as soon as possible, because without this you cannot rent a vehicle upon arrival. Unfortunately, a report from the police does not go through.

What are the cancellation conditions?

You have the possibility to cancel your booking free of charge up to 3 days before the start of the rental period.

Do you have more questions? Click here to continue.

I need a reciept or invoice.

Please email the billing address including the tax number and our responsible department will send it to you. Please notify us within 7 days of returning the rental car.

When I returned it, I had to pay 90.00 euros in damages. For what reason?

In the case of a damage or accident where the fault is yours, as you can also be read in the terms and conditions, a processing fee of 90.00 euros must be paid.

No receipt for payments received.

Please send us an email and we will do the rest.

Why did I have to pay cleaning costs?

If the vehicle is heavily dirty, upon arrival, a cleaning fee needs to be paid.

Vehicle returned early, no refund for unused days.

If the vehicle is returned early, a refund is not provided. As a gesture of goodwill, the remaining days after the 3rd one will be reimbursed.

Had problems with the vehicle during the rental. Whom can I contact.

Please send us an email with your request.

Do you have more questions? Click here to continue.

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